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Legacy Hart is the remote support client built for modern repair teams. Drop a 6-digit code, connect in seconds, and take control of any machine — like you're sitting right in front of it.
No bouncing between tools. Screen control, files, terminal, power, messaging and recording — all in the same session, all one keystroke away.
Your customer reads out a 6-digit code, runs a tiny helper, and their machine appears in your queue. Nothing stays installed when you're done.
Buttery 60fps screen sharing with full keyboard & mouse — or hand control back to the customer instantly.
Flip between displays without a hitch. Legacy Hart maps every screen, at native resolution.
Drop straight to a shell — no screen takeover needed. Fix it quietly in the background.
A two-pane browser between your machine and theirs. Push drivers, pull logs, watch the progress bar — no email attachments, no cloud detour.
Restart, sleep, shut down — or wake a sleeping machine remotely and reconnect.
Every session captured for proof, training and disputes — with consent baked in.
View-only techs, hidden terminals, locked tools. Give every operator exactly the reach they need.
Resell support under your own brand. Each tenant gets its own subdomain, logo, colors and isolated data — managed from one console.
You hand them a one-time 6-digit code over the phone or by text — no accounts, no setup.
The customer visits your branded page, types the code, and runs a featherweight helper app.
Their machine lands in your queue. Click connect and you're in — fixing it live, every move on the record.
Dense where it counts, calm where it doesn't. Built for technicians who live in it all day.
"Go to fix.legacyhart.site and enter the code 418-204. Then download and run the helper — I'll see your screen in a moment."
Remote access is intimate. Legacy Hart makes consent, transparency and control the default — not an afterthought.
Every session is encrypted in transit. Codes are one-time and expire fast.
Customers see everything you do and can end the session with one tap, any time.
Full session recordings plus a searchable audit log of every action, by every operator.
Enforce two-factor, lock tools per technician, and isolate every tenant's data.
A specialist will reach out within one business day to set up your team.